Refund policy

You have the right to withdraw from this contract within fourteen days without giving any reason.
The withdrawal period is fourteen days from the day on which you or a third party named by you, who is not the carrier, took possession of the last goods.

To exercise your right of withdrawal, you must inform us (HuaTec GmbH, Droopweg 31, 20537 Hamburg, info@abc-power.de) of your decision to withdraw from this contract by means of a clear declaration (e.g. a letter sent by post or an e-mail). You can use the model withdrawal form for this purpose, but it is not mandatory. Alternatively, you can use the withdrawal button.

To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.

Effects of Withdrawal

If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and no later than fourteen days from the day on which we are informed about your decision to withdraw from this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you.

We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.

You shall send back the goods or hand them over to us without undue delay and in any event no later than fourteen days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of fourteen days has expired.

We bear the cost of returning the goods.

You only have to pay for any diminished value of the goods where the deterioration is due to handling other than what is necessary to establish the nature, characteristics and functioning of the goods.

General Information on Returns

Please note: The following information is not a mandatory requirement for the effective exercise of the right of withdrawal.

  1. Please avoid damaging and contaminating the goods. Please return the goods in their original packaging with all accessories and all packaging components to us. Use a protective outer packaging if necessary. If you no longer have the original packaging, please ensure sufficient protection against transport damage with suitable packaging in order to avoid claims for compensation for damage due to inadequate packaging. We reserve the right to claim compensation for severe damage that makes resale impossible.
  2. Please do not return the goods unsolicited or freight collect. In order to ensure quick processing, we will send you a return label to your e-mail address after receiving your withdrawal notice, which you can use for free return shipping.
  3. Returning the goods without comment without a prior or enclosed withdrawal notice can delay assignment and refund.
  4. For entrepreneurs (§ 14 BGB) there is no statutory right of withdrawal. Only our voluntary 30-day return policy applies in accordance with the corresponding conditions.

Appendix: Model Withdrawal Form

(If you want to withdraw from the contract, please fill out this form and send it back.)

To:
HuaTec GmbH
Droopweg 31
20537 Hamburg
E-Mail: info@abc-power.de

I/We (*) hereby withdraw from the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following service (*):

__________________________________________________________________________

__________________________________________________________________________

Ordered on (*): ___________________ / received on (*): ___________________

Name of consumer(s): _______________________________________________

Address of consumer(s):

_________________________________________________________________________


_________________________________________________________
Signature of consumer(s) (only if this form is notified on paper)

Date: ___________________

(*) Delete as appropriate.